Privacy policy

The controller of your personal data is ProAVCom (Professional Audio Video Comunicaciones), based in Santiago, Chile. For any question regarding this policy you may write to contacto@proavcom.cl.

Through this site's contact form we collect the data you voluntarily provide: first name, last name, email address and phone number, along with the content of the message you choose to send us.

We do not collect sensitive data. For audience measurement we use Google Analytics, which may record usage data in an aggregated, anonymous form.

We use your data solely to respond to your inquiries, prepare quotes, follow up commercially on your request, and maintain contact related to our products and services.

We keep your data for as long as necessary to handle your inquiry and comply with applicable legal and commercial obligations. When it is no longer needed, we delete it securely.

We do not sell or transfer your personal data to third parties for commercial purposes. We may only share it with technology providers that deliver services to us (for example, email or analytics), always under the corresponding confidentiality safeguards.

Under Chile's Law No. 19.628 on the Protection of Private Life, you may exercise at any time your rights of access, rectification, cancellation and objection regarding your personal data.

To exercise them, write to us at contacto@proavcom.cl describing your request; we will respond within the timeframes set by the applicable regulations.

We adopt reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration.

We may update this policy to reflect legal changes or changes in our services. Any modification will be published on this same page, indicating the date of the last update.